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Recovery options

If you still have access to your wallet (i.e. your seed phrase is correct) but it is not in sync with the latest block, you should perform a chain re-sync only.

If you have lost access to your node completely, you can either restore a backup that you took previously, or restore from seed phrase.

Chain resync​

If you still have access to your wallet (i.e. your seed phrase is correct) but it is not in sync with the latest block, you should perform a chain re-sync. This will put you on the correct chain with your latest wallet balance.

The most common reason for a chain re-sync is if your node has been offline for too long and it cannot catch up with the chain automatically

You will need:

  • a recent archive file, exported from an archive node, or
  • the IP address of a Mega node

Restore from backup​

To restore a backup that you have previously taken to a new or existing device, you will need:

  • A backup of your node that you took previously,

and, if the backup is older than 1 week

  • a recent archive file, exported from an archive node, or
  • the IP address of a Mega node

to ensure the backup is properly restored to the chain tip.

Restore from Seed Phrase​

Alternatively, you can import your seed phrase if you do not have a backup. Your wallet will be recovered from the 24 word seed phrase you provide. This should only be used as a last resort.

You will need:

  • Your 24 word seed phrase,

and,

  • a recent archive file, exported from an archive node, or
  • the IP address of a Mega node

All the above processes can be found in the Security MiniDapp.

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